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  • December 16, 2016If It’s Not Good Enough for You, Why Is It Good Enough for Your Customers?

    Some of the decision making that I see going on in this industry is simply amazing. A lot of it involves the words, “Good enough!” I keep hearing those words over and over. It seems to have become a catchphrase in government, industry and many other sectors, replacing previous phrases like “Good thinking”, “Good decision”,…

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  • November 9, 2016Sawmill Santa: What’s In Your Stocking?

    I can’t believe it’s November already. The year has gone by so quickly, and it’s almost over. I caught my family hanging Christmas lights the other day. Seriously! I thought to myself, “What day is this? What month is this?” Someone out there knows just how many shopping days are left until Christmas, but I’ll…

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  • September 28, 2016Committing Harakiri as a Manufacturer

    I have wanted to write this article for awhile. You see, nothing boils my blood faster than encountering living proof of Darwin’s theory of natural selection, especially when that living proof is a customer service rep on the other end of the phone. This particular story comes from a friend of mine in the forestry…

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